Customer Service

Welcome! We strive to provide a great shopping experience and excellent customer service for all of our customers. On this page you will find information about our Shipping and Return policies, Frequently Asked Questions and other general Customer Service Information. Please let us know if there is anything we can do to help!


**Please note**:  If you are having trouble creating a customer account, you do not have to create a customer account to shop our website. You can shop and checkout without an account. 


Shipping and Return Policies


Frequently Asked Questions





For assistance with www.ellishomeandgarden.com (including all website account issues) we can be reached at:

Ellis Home and Garden Corporate Offices

4810 Hazel Jones Rd.

Bossier City, LA  71111

customerservice@ellishomeandgarden.com

(Monday- Thursday 8:00am-5:00pm CST and Friday 8:00am-1:00pm CST) 

**Please note that for any technical issues our Customer Service Team will take down your information and our Technical Support team will contact you to resolve the issue